Contact Information

Effective date: August 3, 2026

Have a question about your order, a product, shipping, or a return? We are happy to help.

How to reach us

The best and fastest way to contact us is through the contact form on our website. Please include your order number, if you have one, so we can help you more quickly. We aim to respond to every message as promptly as possible.

Mailing address

Written correspondence and approved returns may be sent to:

Citizen Archive
32158 Camino Capistrano
Suite 104 - #512
San Juan Capistrano, CA 92675
United States

Please note that approved returns should only be sent after you have contacted us through the contact form and received return instructions.