Terms of Service

Effective date: August 3, 2026

Welcome to Citizen Archive. These Terms of Service ("Terms") govern your access to and use of our online store and your purchase of products from us ("Citizen Archive," "we," "us," or "our"). By visiting our store or placing an order, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.

2. Products and availability

We offer apparel and related goods. We make every effort to display our products, colors, and details as accurately as possible, but we cannot guarantee that your device will display them accurately. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.

3. Pricing and payment

All prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to correct any pricing errors and to cancel any order placed for a product listed at an incorrect price, even after an order has been submitted. Payment must be received in full before an order is processed. You agree to provide current, complete, and accurate purchase and account information for all purchases.

4. Orders and cancellations

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept, refuse, or cancel any order for any reason, including suspected fraud, unauthorized transactions, or errors in product or pricing information. If we cancel an order after payment, we will issue a full refund to your original payment method.

5. Shipping

Shipping timeframes, costs, international delivery, and customs responsibilities are described in our Shipping Policy, which is incorporated into these Terms by reference. International customers are responsible for any customs duties and import taxes charged by the destination country.

6. Returns and refunds

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference. Please review it for eligibility, timeframes, and instructions.

7. Intellectual property

All content in our store, including designs, artwork, logos, text, graphics, images, and the "Citizen Archive" name and brand, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, republish, distribute, or use any of this content for commercial purposes without our prior written permission.

8. Acceptable use

You agree not to use our store for any unlawful purpose, not to interfere with its operation or security, and not to attempt to gain unauthorized access to any part of the store or its systems. We may suspend or terminate access to anyone who violates these Terms.

9. Disclaimer of warranties

Our store and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the store will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the fullest extent permitted by law, Citizen Archive will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or related to your use of the store or your purchase of any product. Where liability cannot be excluded, our total liability to you for any claim will not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Citizen Archive from any claims, damages, losses, or expenses, including reasonable legal fees, arising out of your breach of these Terms or your misuse of the store.

12. Third-party platforms

If you purchase or interact with our store through a third-party platform or social commerce channel, that platform's own terms and policies also apply to your use of it. We are not responsible for the practices of third-party platforms.

13. Changes to these Terms

We may update these Terms from time to time. The version posted in our store with the current effective date is the version that applies. Your continued use of the store after changes are posted means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of California and the United States, without regard to conflict of law principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in California.

15. Contact

If you have questions about these Terms, please reach us through the contact form in our shop. Correspondence by mail may be sent to:

Citizen Archive
32158 Camino Capistrano
Suite 104 - #512
San Juan Capistrano, CA 92675
United States